Your privacy is important to us. This page explains what personal information 22ph collects from players in the Philippines, how we use it, and the steps we take to keep it safe. Please read this carefully before creating an account.
When you register and use the 22ph platform, we collect certain personal information that is necessary to operate your account, process transactions, and comply with our obligations under Philippine law. We only collect information that is relevant and proportionate to the services we provide. This Privacy Policy applies to all players based in the Philippines who access 22ph through any device, including mobile browsers and desktop. By creating an account, you acknowledge that you have read and understood how your data is handled. If you have any questions about this policy, you are welcome to reach out to our support team at the contact details provided at the bottom of this page.
We collect personal information that you provide directly when you register an account, such as your full name, date of birth, email address, mobile number, and preferred payment details. We also collect information generated through your use of the platform, including login activity, game history, transaction records, and device information such as your IP address and browser type. Where required for identity verification or responsible gaming compliance, we may request a copy of a government-issued ID or other supporting documents. All information collected is stored securely and accessed only by authorised personnel. We do not collect more information than is necessary for the purposes described in this policy.
The personal information we collect is used primarily to create and manage your 22ph account, process deposits and withdrawals in Philippine pesos, and provide you with access to our sports betting, casino-style games, live dealer tables, and fish game sections. We also use your information to verify your identity, detect and prevent fraud, and comply with our obligations under the Philippine Data Privacy Act of 2012 and applicable gaming regulations. From time to time, we may use your contact details to send you important account notifications, such as transaction confirmations or security alerts. We do not use your personal data for unsolicited marketing without your consent. You may update your communication preferences at any time through your account settings.
22ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary and under strict confidentiality agreements. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance. All third parties who receive your data are required to handle it in accordance with applicable Philippine data protection laws.
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to keep your login credentials confidential. Transaction data and account records are retained for as long as your account is active and for a period thereafter as required by Philippine law and our regulatory obligations. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention procedures. If you believe your account security has been compromised, please contact our support team immediately.
Under the Philippine Data Privacy Act of 2012, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request the deletion of your data in certain circumstances. You also have the right to object to the processing of your personal information and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page. We will respond to all verified requests within a reasonable timeframe in accordance with applicable law. We are committed to upholding your rights as a data subject and to handling all requests with care and transparency.
The 22ph platform uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device that help us deliver a faster and more personalised experience each time you visit. We use session cookies, which expire when you close your browser, as well as persistent cookies that remain on your device for a set period. You can manage or disable cookies through your browser settings, although doing so may affect the functionality of certain parts of the platform. By continuing to use 22ph after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
22ph reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify registered users by email or through an in-platform notice. We encourage you to review this page periodically to stay informed about how we protect your personal information. Your continued use of the platform following any update constitutes your acceptance of the revised policy. If you have questions about any changes, our support team is available to assist you.
We use industry-standard security measures to protect your personal information at every step — from registration through to withdrawal. Your account data is never sold to third parties.
You can request access to, correction of, or deletion of your personal data at any time. Simply contact our support team and we will handle your request promptly and transparently.
A quick summary of the protections available to every registered player in the Philippines.
You can request a copy of the personal information we hold about your 22ph account at any time. We will provide this information in a clear and understandable format within the timeframe required by Philippine law.
If any of the personal details we hold are inaccurate or out of date, you have the right to request a correction. Keeping your account information accurate also helps ensure smooth processing of deposits and withdrawals.
In certain circumstances, you may request the deletion of your personal data. We will assess each request in line with our legal obligations and notify you of the outcome as promptly as possible.
You have the right to object to certain types of data processing, including direct marketing. If you wish to opt out of any communications from us, you can do so through your account settings or by contacting support.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so we can resolve any concerns directly.
For any privacy-related requests or concerns, please reach our support team at [email protected]. You can also visit the FAQ page for answers to common questions about your account and data on the platform.
Registration is free and gives you full access to sports betting, casino-style games, live dealer tables, and fish games — all in Philippine pesos, all on your mobile browser.
Have questions? Check the FAQ page or review our Terms and Conditions before you play.